🔒 Privacy Policy – SorellaCare

At SorellaCare, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from sorellacare.com.

📌 Information We Collect

When you visit our website or place an order, we may collect the following information:

🧾 Personal Information:

  • Name
  • Email address
  • Shipping & billing address
  • Phone number
  • Payment details (processed securely via third-party providers)

🌐 Device & Usage Information:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on the site

This information helps us improve your experience and provide better service.

🎯 How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and products
  • Send marketing emails (only if you opt-in)
  • Prevent fraud and enhance security

🔍SEO & Analytics Data Collection

To improve our visibility and provide relevant content, we may use tools like Google Analytics, Facebook Pixel, and other tracking technologies.

These tools help us understand:

  • How visitors find our website
  • Which products are most popular
  • How users interact with our pages

🍪 Cookies Policy

We use cookies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences
  • Improve website performance
  • Deliver personalized ads

You can disable cookies in your browser settings at any time.

🔐 How We Protect Your Information

We take security seriously and implement appropriate measures to protect your personal data:

  • SSL encryption for secure transactions
  • Secure payment gateways
  • Restricted access to sensitive data

Your payment information is never stored on our servers.

🤝 Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third parties only when necessary, such as:

  • Payment processors (Shopify Payments, PayPal, etc.)
  • Shipping providers
  • Marketing platforms (for ads and analytics)

These partners are required to keep your information secure.

📧 Email Marketing & Communication

If you subscribe to our emails, we may send you:

  • Promotions and special offers
  • Product updates
  • Helpful tips related to menstrual care

You can unsubscribe at any time using the link in our emails.

🌍 Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing communications
  • Request data portability

To exercise your rights, contact us at:
📩 support@sorellacare.com

🧒 Children’s Privacy

Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page.

📞 Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: support@sorellacare.com
🌐 Website: www.sorellacare.com